Support-Tickets Privacy Policy

Usage of Data

The bot may use stored data, as defined below, for different features including but not limited to: Welcoming joining users (when enabled) and command handling.
No usage of data outside of the aformentioned cases will happen and the data is not shared with any 3rd-party site or service.

Stored Information

The bot may store the following information automatically when being invited to a new Discord Server:

  • id with the Server’s ID as value.
  • language with value en
  • all default data set in the dashboard

No other information outside of the above mentioned one will be stored.

Updating Data

The data may be updated when using specific commands or changing something in the dashboard. All data is saved encrypted and cannot be used for anything else.
Updating data will require the input of an end user, and data that can be seen as sensitive, such as content of a message, may need to be stored when using certain commands.

No other actions may update the stored information at any given time.

Temporarely stored Information

The Bot may keep the stored information in an internal cacheing mechanic for a certain amount of time.
After this time period, the cached information will be dropped and only be re-added when required.

Data may be dropped from cache pre-maturely through actions such as removing the bot from the Server or click the “Reset” button in our dashboard.

Removal of Data

Automatic removal

Stored Data can be removed automatically through means of removing the bot from a Server. This can be achieved by either kicking or banning the bot from the server. Re-inviting the bot will add the same default values, as mentioned above, back to the bot’s database.

Manual removal

Manual removal of the data can be requested through email at support@purrbot.site.
For security reasons will we ask you to provide us with proof of ownership of the server, that you wish the data to be removed of. Only a server owner may request manual removal of data and requesting it will result in the bot being removed from the server, if still present on it.

Info “Technical limitations” The automatic removal of data has certain limitations that we cannot fix or avoid.
Limitations include, but aren’t limited to, downtime of the bot due to maintenance or technical issues at our hosting provider or Discord Inc.